DVR
Q. The connected sensor is not operating.
- Check if the type of sensor in camera setting is the same with the connected sensor.
- Check if the system is set to use the sensor in recording schedule window in the recording setting menu.
- Check if the power cable of the sensor is properly connected.
- Check if the signal cable of the sensor is properly connected.
Q. There are a lot of (screen) noise on the image.
- Check if the video signal output from the camera has a problem. Check to make sure the camera is not damaged by trying the camera on another video input or direct to monitor.
- Check if the video cable connecting the camera and KSR-816 Pro DVR is cut, cross-wired, or shorted.
- Check if there is a high voltage wire around the video cable connecting the camera to KSR-816 Pro DVR system.
It can cause the noise problem to decrease video quality. - Check if the video cable connecting the camera to KSR- 816 Pro DVR system is the correct video cable. When a normal power-supplying cable is used instead of the video cable, screen noise can be generated.
Q. Color of some camera videos are strange or videos are shown abnormally.
- Check if the camera connected to the system has a problem. Check to make sure the camera is not damaged by trying another camera into a working video output.
- Check if the video system setting is the same with your camera system. Depending on your region, the camera system can support either PAL, or NTSC. Depending on the camera system, the video process can differ greatly, therefore it can be difficult to recognize the video data if the video system setting is different from the camera system.
Q. Audio data recorded with video data is not playing.
- Check if the audio recording option is correctly set to the camera you wish to record audio.
- Check if the audio play option in the Search mode is selected.
- Check if the microphone and speaker port on the rear of DVR system are connected correctly.
- Check if the connected microphone is working properly.
- Check if the connected speaker is working properly.
Q. It is impossible to search through the recorded video.
- Check if there is recorded video data for the time that you are trying to search.
- If there is no recorded video data, check to make sure the record mode in the recording setting mode is not set to “NONE”.
Q. The camera video is shown on the screen, but the system doesn’t record video.
- Check to make sure the recording mode in the recording setting mode is not set to “NONE.
- Turn off the DVR and turn it on again.
Q. The camera numbers are displayed on the screen, but camera images are not display.
- Check if the camera video output is connected to DVR system correctly.
- Check if the power cable on the camera is connected correctly.
- Check if the video cable connecting the camera to DVR system has a problem.
- This problem can occur because of weak video signal if the video data is transferred by a video data distributor when the video is connected to multiple systems. Connect the camera directly to DVR.
- Turn off DVR system and turn it on again.
FAQ
Q. The system power is turned on, but no video data is displayed on the monitor.
- Check if the monitor power cable is connected properly
- Check to make sure the monitor is turned on.
- Check if the video output cable of DVR is properly connected to the monitor.
- Unplug the power cable and plug in again.
- When VGA monitor is selected as an image output, it takes about 1 minute after power connection
+to view the image on the VGA monitor. Be sure to wait until the processing window appears.
Q. The system power does not turn on.
- Check if the power cable is connected correctly.
- Check if the input voltage is correct.
- If the system power does not turn on when the power cable is connected correctly, please contact the service Center.